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Frequently Asked Questions

Questions, answered clearly.

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Personal Loans
Rent-to-Buy
Business Finance
General

What is the minimum loan amount?

Personal loans start from R1,000.

What is the maximum loan amount?

Personal loans go up to R5,000.

Who can apply?

Contact our team for the latest information on eligibility.

What documents are required?

Requirements typically include valid identification, proof of income, proof of address and banking information. Requirements are subject to JNFinn's applicable assessment criteria and may vary.

How does the application process work?

Apply online, submit your information and documents, and our team will assess your application and communicate the next steps.

What is rent-to-buy?

Contact our team for the latest information.

How does it work?

You choose an option, apply online, go through assessment, and if approved, begin your rental term while working towards ownership according to your agreement.

What are the costs?

Contact our team for the latest information.

How does ownership work?

Ownership conditions are set out clearly in your signed agreement. Contact our team for the latest information.

Who can apply?

Contact our team for the latest information.

How much can I request?

Business finance amounts are discussed directly with our team based on your requirements.

What documents are required?

Contact our team for the latest information.

How do I contact the team?

Submit a business finance enquiry on our Business Finance page, or reach us via our Contact page.

Is JNFinn NCR registered?

Yes. JNFinn is an NCR registered credit provider. NCR Registration Number: [INSERT VERIFIED NUMBER].

How is my information protected?

Customer information is handled securely and is never exposed in publicly accessible areas of our systems.

How do I contact JNFinn?

You can reach us via our Contact page, by phone, email or WhatsApp.

How do I make a complaint?

Please see our Complaints page for details on how to raise a complaint with JNFinn.

Still have questions?

Our team is here to help — get in touch directly.